Privacy Policy

Introduction and Overview

Entrancex Systems operates as a comprehensive user experience design platform, committed to protecting the privacy and personal data of all users who interact with our services. This privacy policy explains how we collect, use, store, and protect your information when you visit our website at moslason.com or engage with our educational programs and services.

We understand that trust forms the foundation of any meaningful educational relationship. That's why we've designed our data practices around transparency, user control, and strict compliance with United Kingdom data protection laws, including the UK GDPR and Data Protection Act 2018. This document serves as your guide to understanding exactly what happens with your personal information throughout your journey with us.

Information We Collect

Our data collection practices focus on gathering information that directly enhances your educational experience and helps us provide personalized, effective learning opportunities. We collect information through several channels, each serving specific purposes in our educational delivery.

When you browse our website without registering for courses, we collect minimal technical information through standard web technologies. This includes your IP address, browser type, pages visited, and time spent on our site. This data helps us understand how people interact with our content and identify areas for improvement in our user experience design – which, after all, is what we teach.

How We Use Your Information

Your personal information serves specific purposes that directly benefit your educational experience and our ability to provide high-quality instruction. We've structured our data use around clear principles that prioritize your learning outcomes and personal growth.

• Delivering personalized course content and tracking your progress through our user experience design programs
• Communicating important updates about your courses, including schedule changes and new learning resources
• Providing technical support and responding to your questions about course materials or platform functionality
• Processing payments for course enrollment and maintaining accurate financial records
• Sending periodic newsletters about industry developments in user experience design (only with your consent)
• Analyzing learning patterns to improve our curriculum and teaching methods
• Ensuring platform security and preventing unauthorized access to your account
• Complying with legal obligations related to educational record-keeping and financial transactions

We never use your personal information for purposes unrelated to your education or our legitimate business operations. We don't sell your data to third parties, and we don't engage in invasive profiling or behavioral tracking beyond what's necessary to provide you with effective learning experiences.

Data Sharing and Third Parties

We maintain strict control over who has access to your personal information. While we generally keep your data within our organization, there are specific circumstances where we work with trusted partners to deliver our services effectively.

Our payment processing is handled by PCI DSS compliant payment processors who maintain the highest security standards. These processors only access the financial information necessary to complete your transactions and don't store your complete payment details on our systems. We also work with email service providers to send course communications and updates, though you can opt out of non-essential communications at any time.

Cloud storage providers help us maintain secure backups of course materials and student records, but these relationships are governed by strict data processing agreements that limit how your information can be accessed and used. All our third-party partners are required to maintain equivalent privacy protections to those outlined in this policy.

Your Privacy Rights

Under UK data protection laws, you have comprehensive rights regarding your personal information. We've designed straightforward processes for exercising these rights, and we're committed to responding to your requests promptly and completely.

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll verify your identity to protect your information and respond within one month of receiving your request. If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Data Security and Protection

Protecting your personal information requires a comprehensive approach that combines technical security measures, staff training, and robust policies. We've implemented multiple layers of protection to ensure your data remains secure throughout its lifecycle with us.

Our technical security includes encrypted data transmission using TLS 1.3, secure server infrastructure hosted in UK-based data centers, regular security audits and penetration testing, automated backup systems with point-in-time recovery capabilities, and multi-factor authentication for staff access to student records. We also maintain strict access controls that ensure only authorized personnel can view your information, and only when necessary for legitimate educational or administrative purposes.

All staff members receive regular training on data protection requirements and sign confidentiality agreements. We maintain detailed logs of who accesses what information and when, providing a complete audit trail for accountability purposes. Our incident response procedures ensure that any potential security issues are identified, contained, and resolved quickly, with appropriate notifications to affected individuals and regulatory authorities as required.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Different types of information have different retention periods based on their purpose and regulatory requirements.

• Course enrollment records and academic transcripts: Retained for seven years after course completion for verification purposes
• Payment and financial records: Kept for six years to comply with UK accounting and tax regulations
• Marketing communications preferences: Maintained until you unsubscribe or request deletion
• Technical logs and website analytics: Automatically deleted after 26 months
• Support communications: Retained for two years to maintain service quality and resolve ongoing issues
• Assessment submissions and feedback: Kept for three years to support academic integrity and quality assurance

When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods. For digital records, this includes cryptographic erasure and secure deletion protocols. Physical records are destroyed through certified secure shredding services.

International Data Transfers

While we primarily store and process your data within the United Kingdom, some of our trusted service providers may be located in other countries. When international transfers are necessary, we ensure appropriate safeguards are in place to protect your information.

For transfers to countries without adequacy decisions from the UK government, we use standard contractual clauses approved by UK authorities, conduct transfer impact assessments to identify and mitigate risks, and require recipient organizations to implement equivalent data protection measures. We regularly review these arrangements to ensure they continue to provide effective protection for your personal information.

Children's Privacy

Our services are designed primarily for adult learners. We don't knowingly collect personal information from children under 13, and participants between 13 and 18 require parental consent before enrolling in our programs. If we discover that we've inadvertently collected information from a child under 13, we'll delete it immediately.

For teenage participants with parental consent, we apply additional privacy protections and ensure parents maintain oversight of their child's educational progress and data processing activities.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. We use essential cookies that are necessary for basic website functionality, analytics cookies to understand how visitors interact with our site, and preference cookies to remember your settings and customizations.

You can manage your cookie preferences through your browser settings or our cookie consent banner. However, blocking certain cookies may affect your ability to use some features of our website. We don't use cookies for invasive tracking or behavioral advertising purposes.

Updates to This Privacy Policy

We review this privacy policy regularly and update it as needed to reflect changes in our services, legal requirements, or data processing practices. When we make significant changes, we'll notify current students via email and post updates on our website with clear explanations of what has changed.

Minor updates, such as clarifications or contact information changes, may be made without specific notification, though we'll always update the effective date at the top of this document. We encourage you to review this policy periodically to stay informed about how we protect your information.